Quality and Standards
Kata's Total Quality Approach
Kata's quality policy and the research, development, design and production methodology are based on the Kata team vision, special customer requirements and on the need to innovate, improve and exceed customer expectations.
Kata develops and produces carrying bags and sophisticated protective carrying solutions. Our products, which are based on technologies we develop in house, offer unique solutions that many clients throughout the world enjoy. Our products are used by defense agencies, various industries (particularly hi-tech) and the photography business (photo and video). Thanks to our method of operation, which involves production of standard products and concurrent development of various new solutions, hundreds of projects always take place simultaneously at our company. Kata's work procedures enable maximum flexibility both in terms of project scope (we can produce anywhere between a single unit and thousands) and in terms of the timetable, catering to our clients’ needs. Our products include carrying systems designed for heavy equipment, lightweight protective carrying systems for sensitive equipment, bags and accessories for still and video cameras and for accessories, and rain solutions.
Product Quality Requirements
These high quality requirements originate from Kata's belief in several basic concepts:
- Understanding the client's needs
- Details do matter
- Choosing the right materials for the product
- Inventing new features
- Test, check, inspect and report
Kata’s policy is to integrate a comprehensive quality mechanism into the corporate structure. Our quality mechanism encompasses our staff, machines, processes, products, services and all other components of our work. Kata complies with the requirements of international ISO 9001-2008 standards.
Kata's belief in quality management has led to the adoption of the most demanding international standards.
Standards: Standards make an enormous contribution to most aspects of our lives - although very often, that contribution is invisible. It is when there is an absence of standards that their importance is brought home. For example, as users of products, we soon notice when those products turn out to be of poor quality, do not fit where they should, are incompatible with equipment we already have, are unreliable or are dangerous. When products meet our expectations, we tend to take this for granted. We are usually unaware of the role played by standards in raising levels of quality, safety, reliability, efficiency and interchangeability - as well as in providing such benefits at an economical cost.
The Organization: ISO is a network of the national standards institutes of 146 countries, on the basis of one member per country, with a Central Secretariat in Geneva, Switzerland, that coordinates the system. ISO is a non-governmental organization: its members are not, as is the case in the United Nations system, delegations of national governments. Nevertheless, ISO occupies a special position between the public and private sectors. This is because, on the one hand, many of its member institutes are part of the governmental structure of their countries, or are mandated by their government. On the other hand, other members have their roots uniquely in the private sector, having been set up by national partnerships of industry associations. Therefore, ISO is able to act as a bridging organization in which a consensus can be reached on solutions that meet both the requirements of business and the broader needs of society, such as the needs of stakeholder groups like consumers and users.
The Name: Because "International Organization for Standardization" would have different abbreviations in different languages ("IOS" in English, "OIN" in French for Organisation Internationale de Normalization, etc), it was decided at the outset to use a word derived from the Greek isos, meaning "equal.” Therefore, whatever the country, whatever the language, the short form of the organization's name is always ISO.
ISO 9000: The ISO 9000 family is among ISO's most widely known and successful standards ever. ISO 9000 has become an international reference for quality requirements in business-to-business dealings. The vast majority of ISO standards are highly specific to a particular product, material, or process. However, the standards that have earned the ISO 9000 a worldwide reputation are known as "generic management system standards.” ISO 9000 is concerned with "quality management" - what the organization does to enhance customer satisfaction by meeting customer and applicable regulatory requirements and continually to improve its performance. (www.iso.org)